PointClickCare® Implementation, Training and Support

Optimize Outcomes With the Industry’s Leading EHR

C_TrainingPartner_Logo_FINAL-01[1]PointClickCare® is a powerful tool to help optimize care and drive positive business outcomes for organizations across the long-term post-acute care (LTPAC) spectrum.

At Richter, we’re a Strategic Alliance Partner and Certified Training Partner for the entire suite of PointClickCare® applications. We believe strongly in this platform—and we know that getting the most out of it means using it to its fullest extent, and integrating it into your processes and work flows.

PointClickCare® Challenges We Solve

  • Configuring your PointClickCare® solution properly based on usage, payers, contracts, revenue codes and other variables
  • Integrating add-on modules fully into your operation
  • Helping you integrate built-in workflows for optimal efficiency across your organization
  • Analyzing your PointClickCare® scorecard to determine performance based on your utilization percentile
  • Training and supporting end users before, during and after implementation
  • Ensuring that its depth and breadth of functionality is fully realized

How We Do It

Richter maintains a dedicated division of certified PointClickCare® trainers and implementers, and each PointClickCare® consultant has more than 20 years of experience in the healthcare industry. We are equipped to handle all aspects of PointClickCare® Clinical, Admin/Billing, General Ledger/Accounts Payable, Home Health, CRM, IMM (Integrated Medication Management), Nursing Advantage™, Financial Insights™, POC (Point of Care), eMAR, eInteract and Eligibility Verification.

PointClickCare® Solutions

  • Pre-implementation planning
  • Project management:
    • Resource management
    • Maintenance of training and milestone calendars
    • End-user support services
  • Training
  • Post-implementation support
PointClickCare® Configuration and Optimization
  • Utilization of basic functions
  • Customization and deployment of additional modules
  • Integration of built-in workflow/work processes
  • Roll-out and ongoing training and support
  • Enhancements and optimization:
    • UDA design and management
    • MDS portal management
    • Care planning and care plan reviews
    • PointClickCare® scorecard review
    • Diagnosis management
    • Financial statement customization
    • Collection module customization
    • Advanced claims management
    • Customized configuration for non-traditional lines of business

Enhance PointClickCare® Outcomes With Richter

To learn more about how Richter can provide customized implementation, training and support for your PointClickCare® challenges starting today, please fill out the form below to request more information or contact us here.

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