Clinical-Consulting

Clinical Consulting Services

Enhance Resident Outcomes, Achieve Compliance, Reduce Risks

Clinical operations are the heartbeat of your long-term post-acute care organization—yet enhancing clinical outcomes has never been more challenging. At Richter, we built our Clinical Consulting Solutions to help your staff be the best they can be, and to equip management with roadmaps, toolsets and knowledge that promote efficiency and compliance in every facet of your clinical operation.

Clinical Challenges We Solve

  • Helping ensure optimal processes throughout your clinical operation
  • Achieving compliance with governmental rules and regulations, as well as payer mandates
  • Developing and deploying infection prevention and control strategies throughout your facility and in every facet of your organization
  • Helping you configure, optimize and utilize your EHR solution to ensure efficiency, productivity and profitability
  • Assisting with interviewing and training key clinical personnel
  • Providing interim leadership support during times of transition

How We Do It

As your trusted partner, Richter helps you meet challenges at every turn through unrivaled expertise, insight, innovation and dedication. Our clinical consultants include registered nurses who have extensive experience as VP/Director of Clinical Operations, Director of Reimbursement, MDS coordinator, staff development, director of nursing and other clinical leadership roles. Equally important, our approach is steeped in the latest best practices, driven by a spirit of teamwork and collaboration and designed to enable self-sufficiency for long-term success.

 

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Introducing Clinical Navigator by Richter
5 High-Risk Clinical Targets for Skilled Nursing Facilities – 1 Solution

 

Richter’s Clinical Consulting Services

Clinical Process Review and Redesign

Process reviews take a deep dive into your clinical operations and work flows. We examine everything from management of your preadmission process to communication around admissions, management of data, reimbursement and more. Our intent is not to eliminate internal positions or assume outsourced duties. Rather, we help ensure that facility clinical staff are performing their roles within a workflow that focuses on efficiencies and is aligned with best practices.

Our process review and design solutions focus on nursing best practice areas that include:

  • Infection prevention
  • Antibiotic stewardship
  • Survey preparedness
  • Risk assessments
  • MDS: best practice, basic education and workflow
  • Clinical work flow, including diagnosis management and admission processes
  • Nursing requirements for all payers, including Triple Check, cert/recert and skilled charting
  • QAPI program compliance

Richter’s process review and redesign services foster 100% compliance with all applicable laws and mandates; identify and help to minimize risks in areas known and unknown to you; and drive efficiencies that promote positive resident and facility outcomes.

Integrated Clinical and Billing Compliance Audits

All payers each have their own contractual limitations, outliers, carve-outs and documentation requirements, making compliance an overwhelming challenge for many LTPAC providers.

Richter can help. Our clinical and financial compliance audits examine all payers, from governmental agencies and commercial payers to Medicaid payers and more. We understand current compliance regulations and requirements at all levels and view your organization’s compliance state through a necessary critical lens. In the end, we deliver actionable recommendations for compliance and continual improvement, including detailed policies and procedures. We can help you implement these recommendations, train your staff on them, then step back and always be available for questions and additional resources.

EHR Implementation, Utilization and Optimization

EHRs are potent tools that drive performance and efficiency in all areas of LTPAC operations. Yet, too often they are misused, underutilized or not used at all. Consequently, work flows become bogged down, and outcomes decline.

At Richter, we are experts in helping LTPAC organizations harness the power of EHR solutions. We are a Strategic Alliance Partner and Certified Training Partner for the entire suite of PointClickCare® applications, as well as all other major LTPAC EHR platforms.

Our dedicated division of EHR trainers and implementers can help your LTPAC organization with solutions that include:

  • Software RFP creation, proposal and contract analysis
  • Pre-implementation planning
  • Configuration and customization, including user-defined assessments, IMM audits, task management and more
  • Project management
  • Resource management
  • Database risk assessments
  • IMM audits
  • Task management/customization
  • End-user support services
  • Post-implementation support

Interim Clinical Executive Positions

During times of turnover, or as circumstances dictate, Richter can provide interim leadership support for LTPAC clinical positions that include:

  • VP/Director of Clinical Operations
  • Director of Reimbursement

We can also help you with recruiting and training, including recommendations for optimizing productivity in specific roles.

American Health Care Association (AHCA) Malcolm Baldridge National Quality Award (Baldridge Award) Advisory and Review Services

Organizations in a wide range of sectors can use the Baldrige Performance Excellence Framework to create improvements in multiple areas of their institution. The Baldrige criteria focuses on performance management in areas that include operations, workforce, leadership, strategy, customers and results.

Richter provides advisory and review solutions to help clients apply for this prestigious award. Our Manager of Clinical Consulting is an AHCA/NCAL Baldridge Award Examiner and Team Leader.

Enhance Clinical Outcomes With Richter

To learn more about how Richter can provide customized clinical consulting services for your challenges starting today, please fill out the form below to request more information or contact us here.

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