Enhance Resident Outcomes, Achieve Compliance, Reduce Risks
Clinical operations are the heartbeat of your long-term post-acute care organization—yet enhancing clinical outcomes has never been more challenging. At Richter, we built our Clinical Consulting Solutions to help your staff be the best they can be, and to equip management with roadmaps, toolsets and knowledge that promote efficiency and compliance in every facet of your clinical operation.
As your trusted partner, Richter helps you meet challenges at every turn through unrivaled expertise, insight, innovation and dedication. Our clinical consultants include registered nurses who have extensive experience as VP/Director of Clinical Operations, Director of Reimbursement, MDS coordinator, staff development, director of nursing and other clinical leadership roles. Equally important, our approach is steeped in the latest best practices, driven by a spirit of teamwork and collaboration and designed to enable self-sufficiency for long-term success.
Introducing Clinical Navigator by Richter
5 High-Risk Clinical Targets for Skilled Nursing Facilities – 1 Solution
Clinical Process Review and Redesign
Process reviews take a deep dive into your clinical operations and work flows. We examine everything from management of your preadmission process to communication around admissions, management of data, reimbursement and more. Our intent is not to eliminate internal positions or assume outsourced duties. Rather, we help ensure that facility clinical staff are performing their roles within a workflow that focuses on efficiencies and is aligned with best practices.
Our process review and design solutions focus on nursing best practice areas that include:
Richter’s process review and redesign services foster 100% compliance with all applicable laws and mandates; identify and help to minimize risks in areas known and unknown to you; and drive efficiencies that promote positive resident and facility outcomes.
Integrated Clinical and Billing Compliance Audits
All payers each have their own contractual limitations, outliers, carve-outs and documentation requirements, making compliance an overwhelming challenge for many LTPAC providers.
Richter can help. Our clinical and financial compliance audits examine all payers, from governmental agencies and commercial payers to Medicaid payers and more. We understand current compliance regulations and requirements at all levels and view your organization’s compliance state through a necessary critical lens. In the end, we deliver actionable recommendations for compliance and continual improvement, including detailed policies and procedures. We can help you implement these recommendations, train your staff on them, then step back and always be available for questions and additional resources.
EHR Implementation, Utilization and Optimization
EHRs are potent tools that drive performance and efficiency in all areas of LTPAC operations. Yet, too often they are misused, underutilized or not used at all. Consequently, work flows become bogged down, and outcomes decline.
At Richter, we are experts in helping LTPAC organizations harness the power of EHR solutions. We are a Strategic Alliance Partner and Certified Training Partner for the entire suite of PointClickCare® applications, as well as all other major LTPAC EHR platforms.
Our dedicated division of EHR trainers and implementers can help your LTPAC organization with solutions that include:
Interim Clinical Executive Positions
During times of turnover, or as circumstances dictate, Richter can provide interim leadership support for LTPAC clinical positions that include:
We can also help you with recruiting and training, including recommendations for optimizing productivity in specific roles.
American Health Care Association (AHCA) Malcolm Baldridge National Quality Award (Baldridge Award) Advisory and Review Services
Organizations in a wide range of sectors can use the Baldrige Performance Excellence Framework to create improvements in multiple areas of their institution. The Baldrige criteria focuses on performance management in areas that include operations, workforce, leadership, strategy, customers and results.
Richter provides advisory and review solutions to help clients apply for this prestigious award. Our Manager of Clinical Consulting is an AHCA/NCAL Baldridge Award Examiner and Team Leader.
To learn more about how Richter can provide customized clinical consulting services for your challenges starting today, please fill out the form below to request more information or contact us here.
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