Position: HR Coordinator
Reports to: Chief Human Resource Officer
Status: Full-time: Exempt
Objectives:
The role’s primary responsibility is to maintain general HR functions including recruitment, employee records & reports, payroll and organizational assistance to ensure function and compliance for the company.
Responsibilities:
- Leads recruitment efforts as it pertains to recruiting, conducting interviews and screening candidates; create and present offer letters.
- Conducts onboarding as it pertains to HR processes, office equipment, usage, security, supplies, schedules and all onboarding files and documentation.
- Maintains files and retrieves paper and electronic corporate documents, records and reports; assures confidentiality of employee personnel records.
- Maintains HRIS, payroll adjustments and assures accuracy in processing bimonthly payroll.
- Collaborates with leadership to organize staffing needs.
- Reviews, finalizes and files company job descriptions.
- Processes pre-employment paperwork; collaborates with leadership for onboarding preparation.
- Performs employee exit reviews as needed.
- Manages, develops, implements and maintains all company-wide programs: Employee Recognition & Appreciation, Anniversary program, Fundraising, Health & Wellness, Referral, Staff Meetings, Community Outreach, etc.
- Assists with HR projects including company-wide multistate pay analysis, handbook restructure, continuing education, employee performance, etc.
- Maintains and tracks performance evaluation and wage practices.
- Supports staff and maintains all leave segments including FMLA, unpaid/paid leave, PTO etc.
- Supports staff and leadership with HR questions including benefits, practice and policies and portal maintenance.
- Assists and supports management with disciplinary and coaching opportunities.
- Processes HR documentation.
- Assures compliance with labor laws for the states in which the company conducts business, consulting with outside counsel when necessary.
- Performs other duties as assigned.
Qualifications:
- High School Diploma/GED required, Associates Degree preferred
- 2 years of recent progressive experience in Human Resources
- 1 year of recruitment experience
- Must be computer literate, including Microsoft Office Suite
- Must have exceptional listening, oral and written communication skills
- Ability to stay organized, detail-oriented while multitasking
- Ability to work with confidential and sensitive information
- Ability to work autonomously and meet appropriate deadlines
- Knowledge of HR practices, laws and regulations
Requirements:
- Must be able to remain in a stationary position for long periods of time, including neck rotation and sitting for long periods of time.
- Constantly operates a computer and other office productivity machinery.
- The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
- Must be able to lift 30 lbs.
Richter is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis “protected class” including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.
The Third-Party Billing Specialist is part of the Revenue Cycle team. He/she facilitates the Richter policies and procedures to affect the accurate and timely billing and collection process of client revenue.
Richter’s culture calls for superior customer service, great working relationships with coworkers and a commitment to team problem solving and solutions.
Job Requirements:
- Complete billing and collection for all third-party payer types, with experience in Medicare, Medicaid, and Commercial billing; tasks include generate and scrub claims, document billing and collection activity within client system, perform patient account analysis, problem-solve, and complete denials management activities
- Perform Accounts Receivable management and follow-up of all outstanding accounts by prioritizing in accordance with Richter methodology
- Prioritize and manage time to accomplish project goals and expectations
- Identify and escalate issues, at-risk accounts, database errors, communication, and payers to direct supervisor
- Minimum two years of claims processing experience preferably with Skilled Nursing or Long Term Care billing
- Experience with Electronic Medical Records Software, Point Click Care, Waystar Clearinghouse, e-solutions, preferred but not required
- Possess an extensive knowledge of third party payer types, as well as laws, regulations and guidelines that pertain to healthcare providers
- Proficiency in Microsoft Office Suite
- High School Diploma , Advanced Degree preferred
Why should you choose Richter?
- We offer a competitive starting salary based on experience with excellent benefits including: Medical, Dental, Vision, 401k, Paid Vacation, Sick Leave, Paid Holidays and more!
- We are an industry leader in the post-acute care consulting sector including SNF, CCRC, Home Health and Hospice
- With our continued growth, you will have the opportunity to advance both your skill set and your career journey
- We promote from within!
- You will be provided on-going training and opportunities to expand your skill set that will increase your earning potential
- We offer a team-oriented environment and have created an atmosphere where our employees enjoy coming to work. Our turnover rate is low! A high number of our employees have been with us more than 5 and 10 years
Richter is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis “protected class” including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.
The Cash Billing Specialist is part of the Revenue Cycle team. Richter’s culture calls for superior customer service, great working relationships with coworkers and a commitment to team problem solving and solutions.
Responsibilities:
- Receives and captures daily documents and files from multiple sources in relation to client deposits.
- Enters deposits daily into client software per guidelines (both hand-key and electronic upload).
- Uses all available information to accurately record cash transactions.
- Reviews and Posts deposit batches daily.
- Reconciles deposit related transactions against client bank activity using cash reconciliation worksheet.
- Reconciles and maintain appropriate logs in relation to cash transactions effecting target GL accounts per client specifics as required.
- Addresses internal requests for correction/reclass entries in relation to cash applications.
- Performs adjustments based on remittance activity as directed.
- Maintains a record of all cash related transactions.
- Escalates issues preventing accurate cash application to leadership.
- Participates in available continuing education in the LTPAC care continuum.
- Performs other duties as assigned.
Qualifications:
- High School Diploma or equivalent
- 2 years prior experience in Medical Cash Posting, preferred
- Strong organizational and follow up skills
- Ability to work with and meet multiple deadlines
- Working knowledge of debits and credits, required
- General knowledge of accounts receivable processes, required
- Strong critical thinking skills
- High degree of attention to detail and best practice as it relates to cash applications
- Basic computer literacy skills, including Microsoft Excel and Word
Requirements:
- Must be able to remain in a stationary position for long periods of time, including neck rotation and sitting for long periods of time.
- Constantly operates a computer and other office productivity machinery.
- The ability to communicate information and ideas so others will understand.
- Must be able to exchange accurate information in these situations.
- Must be able to lift 30 lbs.
Richter is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis “protected class” including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or medical conditions; age; disa
The Private Pay Billing Specialist is part of the Revenue Cycle team. He/she facilitates the Richter policies and procedures to affect the accurate and timely billing and collection process of client revenue.
Richter’s culture calls for superior customer service, great working relationships with coworkers and a commitment to team problem solving and solutions.
Responsibilities:
- Performs collection efforts on all outstanding balances designated as a private pay balance in the clients’ accounts receivable system.
- Identifies issues related to census correction, cash application postings, and adjustment activity.
- Reviews and creates refund and write off adjustment batches.
- Generates and creates billing statements per established timeline identified by the client.
- Responds to resident billing inquiries including but not limited to phone calls, email interaction, and mailed requests.
- Follows all established Richter Policy and Procedures.
- Documents in clients billing system collection activity and efforts for resolution.
- Reviews delinquent accounts and generates collection letters or manual statements.
- Performs resident account analysis for validation of accurate balance.
- Escalates issues preventing collections of balances due to client representative and management staff.
- Participates in Private Pay AR calls as deemed necessary by management staff.
- Participates in daily team huddles and individual touchpoints with management staff as designated.
- Performs other duties as assigned.
Qualifications
- High School Diploma required, College degree preferred
- Minimum two years of billing and collections experience, post-acute care preferred
- Knowledgeable of Medicare and Medicaid requirements, procedures, as well as laws, regulations, and guidelines that pertain to healthcare providers
- Ability to tactfully approach team members, other staff, residents of client facilities, family members, visitors, government agencies, and the general public
- Proficient organizational and follow up skills
- Strong critical thinking skills
- Point Click Care experience preferred
- Experience working within CRM and EHR software preferred but not required
Requirements:
- Must be able to remain in a stationary position for long periods of time, including neck rotation and sitting for long periods of time.
- Constantly operates a computer and other office productivity machinery.
- The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
- Must be able to lift 30 lbs.
Richter is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis “protected class” including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.
