Careers

Enhance your career outcomes – join the team of Richter professionals who are dedicated to working collaboratively, building long-lasting client relationships, growing professionally and nurturing a welcoming, vibrant and enjoyable culture.

Our Team Philosophy

As the healthcare environment continually evolves, Richter is always looking for experienced talent who can offer fresh perspectives to client challenges in a results-oriented environment.

We are an equal opportunity employer (EOE) offering competitive compensation and benefit plans for our employees. Just as important, we also offer an environment in which to build a successful and rewarding career.

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Teamwork

Clients benefit most from service partners who collaborate on ideas, learn from each other and work cohesively to deliver Enhanced Outcomes. Whatever we do, whenever we do it, teamwork drives the process.

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Advancement and Growth

We want you to reach your highest potential with us, so everyone at Richter will actively support you and encourage your learning and growth in every way. As your career progresses, you’ll have opportunities to expand your scope of responsibilities with challenging assignments.

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Fun and Engagement

Our people are fun-loving, energetic, curious and truly enjoy each other’s company. Whether it’s everyday work around the office or special outings, we want you to feel at home at Richter—like you’ve found your place.

Open Positions

  • Billing Specialist - Commercial, Medicaid, Medicare, Coinsurance, CDS
  • Medicaid Eligibility Specialist
  • Cash Applications Specialist
  • Revenue Cycle Technology Analyst

The Third-Party Billing Specialist is part of the Revenue Cycle team. He/she facilitates the Richter policies and procedures to affect the accurate and timely billing and collection process of client revenue.

Richter’s culture calls for superior customer service, great working relationships with coworkers and a commitment to team problem solving and solutions.

Job Requirements:

  • Complete billing and collection for all third-party payer types, with experience in Medicare, Medicaid, and Commercial billing; tasks include generate and scrub claims, document billing and collection activity within client system, perform patient account analysis, problem-solve, and complete denials management activities
  • Perform Accounts Receivable management and follow-up of all outstanding accounts by prioritizing in accordance with Richter methodology
  • Prioritize and manage time to accomplish project goals and expectations
  • Identify and escalate issues, at-risk accounts, database errors, communication, and payers to direct supervisor
  • Minimum two years of claims processing experience preferably with Skilled Nursing or Long Term Care billing
  • Experience with Electronic Medical Records Software, Point Click Care, Waystar Clearinghouse, e-solutions, preferred but not required
  • Possess an extensive knowledge of third party payer types, as well as laws, regulations and guidelines that pertain to healthcare providers
  • Proficiency in Microsoft Office Suite
  • High School Diploma , Advanced Degree preferred

Why should you choose Richter?

  • We offer a competitive starting salary based on experience with excellent benefits including: Medical, Dental, Vision, 401k, Paid Vacation, Sick Leave, Paid Holidays and more!
  • We are an industry leader in the post-acute care consulting sector including SNF, CCRC, Home Health and Hospice
  • With our continued growth, you will have the opportunity to advance both your skill set and your career journey
  • We promote from within!
  • You will be provided on-going training and opportunities to expand your skill set that will increase your earning potential
  • We offer a team-oriented environment and have created an atmosphere where our employees enjoy coming to work. Our turnover rate is low! A high number of our employees have been with us more than 5 and 10 years

Richter is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis “protected class” including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

The Medicaid Eligibility Specialist  is part of the Consulting team. He/she facilitates the Richter policies and procedures to affect the accurate and timely billing and collection process of client revenue.

Richter’s culture calls for superior customer service, great working relationships with coworkers and a commitment to team problem solving and solutions.

Job Requirements:

•    Communicate with the Nursing Facility to gather information regarding Medicaid Pending referrals.
•    Analyze Medicaid referrals and validate resident eligibility based on criteria established by state-specific Medicaid programs.
•    Interview residents/resident’s power of attorney (POA) and obtain and validate the accuracy of the information listed on applicants' applications including income, bank accounts, and any other assets
•    Processes completed applications, submit and track assigned facility Medicaid cases
•    Reviews and interpret the status of cases in the Medicaid Information System
•    Monitor cases for approval decision and determine next steps, including appeals
•    Maintains comprehensive and detailed knowledge of forms, bulletins, protocols, rules, and regulations
•    Performs database/log maintenance of notes and results, documenting actions taken to resolve eligibility issues
•    Ensures all supporting documents, including applications and receipts, are obtained and filed timely
•    Adheres to all relevant regulations related to our involvement with Federal, State and local government programs
•    Works effectively within the client and/or Richter Healthcare Consultants billing systems, responds to any client correspondence
•    Participates in Medicaid pending reviews with the client as requested by management staff
•    Communicates effectively and responds to inquiries by client staff, co-workers, and other party representatives within 24 hours of request
•    Prioritizes and manages time to accomplish project goals and expectations within the appropriate deadline
•    Communicates status of projects to team leader/manager on a regular basis depending on project requirements
•    Reports project status to client weekly via reports, documentation in software, or AR calls as directed
•    Identifies and escalates issues regarding tracking worksheets, at-risk accounts, communication, to direct supervisor
•    Meets stated goals associated with the assigned workflow
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Why should you choose Richter?

  • We offer a competitive starting salary based on experience with excellent benefits including: Medical, Dental, Vision, 401k, Paid Vacation, Sick Leave, Paid Holidays and more!
  • We are an industry leader in the post-acute care consulting sector including SNF, CCRC, Home Health and Hospice
  • With our continued growth, you will have the opportunity to advance both your skill set and your career journey
  • We promote from within!
  • You will be provided on-going training and opportunities to expand your skill set that will increase your earning potential
  • We offer a team-oriented environment and have created an atmosphere where our employees enjoy coming to work. Our turnover rate is low! A high number of our employees have been with us more than 5 and 10 years

Richter is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis “protected class” including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

The Cash Application Specialist is part of the Revenue Cycle process team. He/she facilitates the Richter policies and procedures to affect the accurate and timely processing of cash-related transactions for revenue-cycle clients.

Richter’s culture calls for superior customer service, great working relationships with coworkers and a commitment to team problem solving and solutions.

Job Requirements:

  • Receive and captures daily documents and files from multiple sources in relation to client deposits
  • Review and Post deposit batches daily
  • Reconcile deposit related transactions against client bank activity 
  • Participate in available continuing education in the LTPAC care continuum
  • High School Diploma required
  • 2 years prior experience in Medical Cash Posting, preferred
  • Strong organizational and follow up skills, ability to work with and meet multiple deadlines
  • Working knowledge of debits and credits, and general knowledge of accounts receivable processes, required
  • Strong critical thinking skills
  • High degree of attention to detail and best practice as it relates to cash applications
  • Basic computer literacy skills, including Microsoft Excel and Word

Why should you choose Richter?

  • We offer a competitive starting salary based on experience with excellent benefits including: Medical, Dental, Vision, 401k, Paid Vacation, Sick Leave, Paid Holidays and more!
  • We are an industry leader in the post-acute care consulting sector including SNF, CCRC, Home Health and Hospice
  • With our continued growth, you will have the opportunity to advance both your skill set and your career journey
  • We promote from within!
  • You will be provided on-going training and opportunities to expand your skill set that will increase your earning potential
  • We offer a team-oriented environment and have created an atmosphere where our employees enjoy coming to work. Our turnover rate is low! A high number of our employees have been with us more than 5 and 10 years

Richter is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis “protected class” including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

The Revenue Cycle Tech Analyst is part of the Revenue Cycle team. He/she facilitates the Richter policies and procedures to affect the accurate and timely billing and collection process of client revenue.

Richter’s culture calls for superior customer service, great working relationships with coworkers and a commitment to team problem solving and solutions.

Job Responsibilities

Manage and support technology platforms including but not limited to Autotask, Waystar, eSolutions. Tasks include:

Autotask

  • Set up and Maintain RCM Projects
  • Set up and Maintain RCM Widgets
  • Use data available to produce KPI reports/benchmarking
  • Research/develop protocols for creating analytics from the data available
  • Create new clients and contracts
  • pdating staffing grid and project assignments

Technology - Waystar

  • Initiate and manage the enrollments for remits/claims/eligibility
  • Stay updated on enrollment requirements
  • Set up new child accounts
  • Initiate and manage Print Services set up
  • Assist with security access and workgroups
  • Research/develop protocols for creating analytics from the data available

Technology – eSolutions

  • Research/develop protocols for pulling analytics from the data available
  • Manage user DDE access
  • Complete new client enrollments

Manage new client onboarding process

Managing Portal Access

Management Letters – Metrics and KPI

  • Prepare monthly client reporting package
  • Populate and maintain KPI tracking spreadsheets (data pulled from Autotask, AR software, logs)
  • Research/develop protocols for creating analytics from the data available

Manage and maintain client wiki pages in MS Teams

Other duties as assigned

Completes billing and collection efforts

  • Performs patient account analysis
  • Completes basic Electronic Medical Records functions
  • Generates and submits clean claims for all pay sources timely and accurately
  • Documents billing and collection activities in accordance with Richter Healthcare Consultants policy and procedure
  • Works effectively within the client and/or Richter Healthcare Consultants billing systems
  • Effectively communicates and responds to inquiries by client staff, co-workers, and other party representatives
  • Analyzes and problem-solves when faced with obstacles
  • Effectively prioritizes and manages time to accomplish project goals and expectations
  • Communicates status’ of projects to team leader/manager on a daily or weekly basis depending on project requirements
  • Prioritizes accounts by age and amounts
  • Analyzes each account to verify the accuracy of the balance
  • Resubmits and/or follow-up on outstanding accounts
  • Performs all denial management and collections procedures to obtain payment
  • Documents all activities on client AR thoroughly in billing software
  • Reports project status to client weekly via reports, documentation in software or AR calls as directed
  • Reviews all claims prior (triple check process) to submission to ensure compliance
  • Reviews outstanding Accounts Receivables and creates an action plan to receive payment
  • Responds to client's questions within 24 hrs.
  • Identifies and escalates potential at-risk accounts the following to direct supervision
  • Performs other duties as assigned

Qualifications:

  • Associates Degree preferred
  • Must have a minimum of 2 years working with Waystar and /or Ability
  • Must possess the ability to deal tactfully with team members, other staff, government agencies, technology support staff, and the general public
  • Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices
  • Must possess a high degree of attention to detail, organizational skills, and best practice as it relates to client data
  • Must possess intermediate/advanced computer literacy skills, and advanced Microsoft Excel and Word

Join Our Team