Careers

Richter Healthcare has an opening for an HR Coordinator to join our team. Must live locally and be able to work occasionally at the Twinsburg, Ohio Office.

Richter is a privately owned and operated company that has been specializing in RCM accounting and clinical/financial consulting for our clients for over 24 years! Richter Healthcare Consulting is currently seeking an HR Coordinator to join us in providing care, innovations, and results to every client experience!

Position is a hybrid role and occasionally will need to be onsite in Twinsburg Ohio.

Job Responsibilities:

• Leads recruitment efforts as it pertains to recruiting, conducting interviews, and screens candidates
• Conducts onboarding as it pertains to HR processes, office equipment, usage, security, supplies, schedules, and all onboarding files and documentation
• Maintains files and retrieves paper and electronic corporate documents, records, and reports; assures confidentiality of employee personnel records
• Maintains and assures accuracy of HRIS system for bi-monthly payroll
• Collaborates with leadership to organize staffing needs
• Reviews, finalizes, and files company job descriptions
• Creates and presents offer letter
• Processes pre-employment paperwork, collaborates with leadership for onboarding preparation
• Performs employee exit reviews as needed
• Manages, develops, implements, and maintains all companywide programs: Employee Recognition & Appreciation, Anniversary program, fundraising, Health & Wellness, Referral, Staff Meetings, community outreach, etc.
• Assists with HR projects including company-wide multistate pay analysis, continuing education, employee performance, etc.
• Maintains and tracks performance evaluation and wage practices
• Supports staff and maintains all leave segments including FMLA, unpaid/paid leave, PTO etc.
• Supports staff and leadership with HR questions including benefits, practice and policies, portal maintenance
• Assists and support management with disciplinary and coaching opportunities
• Processes HR documentation
• Assures compliance with labor laws for the states in which the company conducts business consulting with outside counsel when necessary
• Performs other duties as assigned

Qualifications:

High School Diploma/GED required, Associates Degree preferred

• 2 years of recent progressive experience in Human Resources
• Must be computer literate, including Microsoft Office Suite
• Must have exceptional listening, oral, and written communication skills

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Experience:

• LTC/SNF: 1 year (Preferred)
• Recruiting: 1 year (Preferred)
• Adobe: 1 year (Preferred)
• Office 365: 1 year (Preferred)
• HR: 2 years (Required)
• HRIS: 2 years (Preferred)
  
  

The Third-Party Billing Specialist is part of the Revenue Cycle team. He/she facilitates the Richter policies and procedures to affect the accurate and timely billing and collection process of client revenue.

Richter’s culture calls for superior customer service, great working relationships with coworkers and a commitment to team problem solving and solutions.

Job Requirements:

• Complete billing and collection for all third-party payer types, with experience in Medicare, Medicaid, and Commercial billing; tasks include generate and scrub claims, document billing and collection activity within client system, perform patient account analysis, problem-solve, and complete denials management activities
• Perform Accounts Receivable management and follow-up of all outstanding accounts by prioritizing in accordance with Richter methodology
• Prioritize and manage time to accomplish project goals and expectations
• Identify and escalate issues, at-risk accounts, database errors, communication, and payers to direct supervisor
• Minimum two years of claims processing experience preferably with Skilled Nursing or Long Term Care billing
• Experience with Electronic Medical Records Software, Point Click Care, Waystar Clearinghouse, e-solutions, preferred but not required
• Possess an extensive knowledge of third party payer types, as well as laws, regulations and guidelines that pertain to healthcare providers
• Proficiency in Microsoft Office Suite
• High School Diploma , Advanced Degree preferred
  
  

Why should you choose Richter?

• We offer a competitive starting salary based on experience with excellent benefits including: Medical, Dental, Vision, 401k, Paid Vacation, Sick Leave, Paid Holidays and more!
• We are an industry leader in the post-acute care consulting sector including SNF, CCRC, Home Health and Hospice
• With our continued growth, you will have the opportunity to advance both your skill set and your career journey
• We promote from within!
• You will be provided on-going training and opportunities to expand your skill set that will increase your earning potential
• We offer a team-oriented environment and have created an atmosphere where our employees enjoy coming to work. Our turnover rate is low! A high number of our employees have been with us more than 5 and 10 years

Richter is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis “protected class” including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

The Cash Billing Specialist is part of the Revenue Cycle team. Richter’s culture calls for superior customer service, great working relationships with coworkers and a commitment to team problem solving and solutions.

Responsibilities:

• Receives and captures daily documents and files from multiple sources in relation to client deposits.
• Enters deposits daily into client software per guidelines (both hand-key and electronic upload).
• Uses all available information to accurately record cash transactions.
• Reviews and Posts deposit batches daily.
• Reconciles deposit related transactions against client bank activity using cash reconciliation worksheet.
• Reconciles and maintain appropriate logs in relation to cash transactions effecting target GL accounts per client specifics as required.
• Addresses internal requests for correction/reclass entries in relation to cash applications.
• Performs adjustments based on remittance activity as directed.
• Maintains a record of all cash related transactions.
• Escalates issues preventing accurate cash application to leadership.
• Participates in available continuing education in the LTPAC care continuum.
• Performs other duties as assigned.

Qualifications:

• High School Diploma or equivalent
• 2 years prior experience in Medical Cash Posting, preferred
• Strong organizational and follow up skills
• Ability to work with and meet multiple deadlines
• Working knowledge of debits and credits, required
• General knowledge of accounts receivable processes, required
• Strong critical thinking skills
• High degree of attention to detail and best practice as it relates to cash applications
• Basic computer literacy skills, including Microsoft Excel and Word

Requirements:

• Must be able to remain in a stationary position for long periods of time, including neck rotation and sitting for long periods of time.
• Constantly operates a computer and other office productivity machinery.
• The ability to communicate information and ideas so others will understand.
• Must be able to exchange accurate information in these situations.
• Must be able to lift 30 lbs.

Richter is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis “protected class” including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or medical conditions; age; disa

The Private Pay Billing Specialist is part of the Revenue Cycle team. He/she facilitates the Richter policies and procedures to affect the accurate and timely billing and collection process of client revenue.

Richter’s culture calls for superior customer service, great working relationships with coworkers and a commitment to team problem solving and solutions.

Responsibilities:

• Performs collection efforts on all outstanding balances designated as a private pay balance in the clients’ accounts receivable system.
• Identifies issues related to census correction, cash application postings, and adjustment activity.
• Reviews and creates refund and write off adjustment batches.
• Generates and creates billing statements per established timeline identified by the client. 
• Responds to resident billing inquiries including but not limited to phone calls, email interaction, and mailed requests. 
• Follows all established Richter Policy and Procedures.
• Documents in clients billing system collection activity and efforts for resolution.
• Reviews delinquent accounts and generates collection letters or manual statements. 
• Performs resident account analysis for validation of accurate balance.
• Escalates issues preventing collections of balances due to client representative and management staff. 
• Participates in Private Pay AR calls as deemed necessary by management staff.
• Participates in daily team huddles and individual touchpoints with management staff as designated. 
• Performs other duties as assigned.

Qualifications

• High School Diploma required, College degree preferred 
• Minimum two years of billing and collections experience, post-acute care preferred
• Knowledgeable of Medicare and Medicaid requirements, procedures, as well as laws, regulations, and guidelines that pertain to healthcare providers 
• Ability to tactfully approach team members, other staff, residents of client facilities, family members, visitors, government agencies, and the general public
• Proficient organizational and follow up skills
• Strong critical thinking skills
• Point Click Care experience preferred
• Experience working within CRM and EHR software preferred but not required

Requirements:

• Must be able to remain in a stationary position for long periods of time, including neck rotation and sitting for long periods of time.
• Constantly operates a computer and other office productivity machinery.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Must be able to lift 30 lbs.

Richter is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis “protected class” including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.