Enhancing Outcomes in All the Ways That Matter

As the industry’s leading LTPAC performance advisors, we chart financial, clinical and operational pathways to success throughout your organization.

Where Experience, Dedication and Resources Unite Throughout the Continuum of Care


Excellent care is what your residents and families want. Regulatory compliance, delivery of care and positive outcomes are what your clinical staff wants. Revenue collection and cash flow are what your financial team wants.

With Richter, you can have it all.

With a team of more than 90 experienced and caring professionals, Richter serves the entire LTPAC spectrum—from small and midsize organizations through large, multi-facility, multi-state groups. Whatever your clinical, financial, accounting, implementation and revenue cycle challenges may be, our trusted professionals deliver customized solutions at every point along the continuum of care to put you a step ahead of the curve.

Our Solutions



Enhance bottom-line outcomes through outsourced controller services, monthly financials preparation, budgeting, forecasting and more.


Clinical Consulting

Reduce your risk for negative outcomes through training, compliance audits, process reviews and more.


EHR Implementation and Optimization

Turnkey system conversion, project management, configuration and training services for PointClickCare® and all other LTPAC and senior living EHR platforms.



Meet Medicaid challenges including eligibility and application management, appeals and adjudication resolution services.


Outsourced Revenue Cycle Management

Get peace of mind, maintaining a positive financial picture that lets you focus on day-to-day operations and enhancing outcomes.


PointClickCare® Consulting

Get the most out of this powerful platform with comprehensive implementation, configuration, optimization and training solutions.


QAPI Consulting

Maintain and improve safety and quality while helping your organization achieve high quality measures and boost its Five-Star rating.


Revenue Cycle and Reimbursement Consulting

Boost efficiencies, increase collections and profitability, reduce risks, meet compliance mandates and enhance business outcomes.


Richter Clinical Navigator

Mitigate risks in five key clinical areas and enhance clinical performance.

Who We Serve

We strive to provide exceptional clinical and financial outcomes that grant operational peace of mind for our clients so they can succeed in providing care to those they serve.

What Our Clients Say

Richter has been invaluable in the successful implementation of PointClickCare® (PCC) across our organization. The training and ongoing assistance provided to our staff in the use of PCC has resulted in greater standardization of assessments and care plans, as well as accurate and timely documentation. This, in turn, has helped us to improve delivery of quality care to residents and boost staff efficiency."

Sister Margaret Edward, SVP/Director of Clinical Services
The Carmelite System, Inc.

Richter has been excellent every step of the way. Each project has received special attention and expertise. Always timely in responding, always finishing before the deadline. We recommend them!"

Shalom Lerner
Essential Healthcare

Our experience with Richter was exceptional. They were instrumental in the success of our implementation of the PointClickCare® software and were able to provide that attention-to-detail needed on several additional projects. We are currently maintaining a relationship with Richter and hope to continue to work together in the future."

Ralph M. Van, Chief Financial Officer
Fox Management, Inc.

With Richter leading our PointClickCare® implementation project, we have enjoyed a very smooth and successful rollout of the clinical and financial modules of PointClickCare® at each of our three (3) campuses. Richter’s extensive knowledge of the software coupled with their industry experience and expertise allowed us to customize our system to reflect our mission, as well as meet our financial and clinical needs. They have become a trusted part of our team."

Scott A. Buchanan, Chief Financial Officer
The Ohio Masonic Home

Celeste went above and beyond in all aspects of our training. She made the process very smooth and informative. In less than a month's time we completed configuration and implementation of full physician orders, MDS, Care Plans, UDA's and Electronic Med Pass. Whenever we had questions she would work with us to ensure that we had complete understanding of the why and how of the system."

Sarah Becker, RN, RAC-CT, VP of Clinical Reimbursement
Aperion Care Consulting

Our Richter team is always professional, knowledgeable, a delight to work with and so very helpful with timely responses, fixes and customizations. It has been a very positive experience working with and learning from them."

Sister Pauline Ross
The Carmelite System, Inc.

I have worked with Celeste Rininger and the team at Richter Healthcare for clinical consulting services related to full implementation of PointClickCare®. We have found Celeste/The Richter folks to be professional, supportive and great to work with."

Mike T. Jones, Chief Executive Officer & Principal
The Healthtique Group

Celeste Rininger, our PointClickCare® partner, was an amazing resource for us. She briefed the ADRs on the Facility and some of their challenges and history. She patiently explained things to us during the tour and answered questions that the Facility wasn’t 100% sure of. It was very valuable to have her there."

Angela Ciardullo, Sales Leader, Account Development Representatives

Celeste Rininger, RN Clinical Consultant helped our organization tremendously! We had weekly meetings with Celeste during our PointClickCare® implementation roll out. Not only did she explain to us all the ins and outs of PCC in terms of MDS, but she also provided us guidance and best practice examples which helped us to help organize the work flow of our MDS coordinators. She is absolutely amazing!"

Nicole Cartier, MA, LCPC, RN, NHA, MSN, RAC-CT
Director of Electronic Medical Records, Aperion care

The Village at Marymount has worked with Richter for several years. We rely on their staff’s knowledge, guidance, timeliness and efficiencies of processes during the month. This has improved our monthly benchmarks internally and in the Rehabilitation and Long Term Care industry. We value our relationship with Richter and would recommend this company for revenue solutions."

Kim Pytlak, Director of Finance
The Village at Marymount

Over the past several years, we have utilized Richter’s team of Medicaid Consultants lead by Candace Jones for assistance with ODM’s yearly bureau-level resolution process/Medicaid adjudications. Their thoroughness and expertise in this process has resulted in substantial savings for our organization. We highly recommend them."

Sandra Lopriore, Controller
The Altenheim Senior Living

The team at Richter has been a strong resource for us. They are accessible, knowledgeable and work with us to obtain optimum financial outcomes. It has been a great relationship. I am happy to recommend them."

Amy Storms, CPA, CGMA, SVP Finance & Chief Financial Officer
Wellspring Lutheran Services

Latest Blogs

Keeping up with industry insights, educational resources and regulatory updates may seem overwhelming, but it doesn’t have to be. Our blog includes the latest news and events that affect our clients in one easily accessible place.

TWINSBURG, OH – Admissions blues, meet your match. Richter is excited to announce a new referral partnership with Reside Admissions to kick clunky, inefficient, and noncompliant LTC admissions to the ...

Healthcare mergers are often a last resort for smaller private organizations that are in considerable financial hardship and can no longer operate independently. Whatever the reason the selling organi...

Considered to be the "crime of the 21st century,” financial exploitation is the most common form of elder abuse in the U.S., and the number of financial scams and fraud incidents only continue to rise...

Richter Resource Center

Our premier Resource Center connects LTPAC professionals with timely and relevant articles, e-books, checklists, webinars and more. Get easy access to the latest information, insights and tools you need to Enhance Outcomes.


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