Excellent care is what your residents and families want. Regulatory compliance, delivery of care and positive outcomes are what your clinical staff wants. Revenue collection and cash flow are what your financial team wants.
With Richter, you can have it all.
With a team of more than 90 experienced and caring professionals, Richter serves the entire LTPAC spectrum—from small and midsize organizations through large, multi-facility, multi-state groups. Whatever your clinical, financial, accounting, implementation and revenue cycle challenges may be, our trusted professionals deliver customized solutions at every point along the continuum of care to put you a step ahead of the curve.
Enhance bottom-line outcomes through outsourced controller services, monthly financials preparation, budgeting, forecasting and more.
Reduce your risk for negative outcomes through training, compliance audits, process reviews and more.
Turnkey system conversion, project management, configuration and training services for PointClickCare® and all other LTPAC and senior living EHR platforms.
Meet Medicaid challenges including eligibility and application management, appeals and adjudication resolution services.
Get peace of mind, maintaining a positive financial picture that lets you focus on day-to-day operations and enhancing outcomes.
Get the most out of this powerful platform with comprehensive implementation, configuration, optimization and training solutions.
Maintain and improve safety and quality while helping your organization achieve high quality measures and boost its Five-Star rating.
Boost efficiencies, increase collections and profitability, reduce risks, meet compliance mandates and enhance business outcomes.
Mitigate risks in five key clinical areas and enhance clinical performance.
Richter has been invaluable in the successful implementation of PointClickCare® (PCC) across our organization. The training and ongoing assistance provided to our staff in the use of PCC has resulted in greater standardization of assessments and care plans, as well as accurate and timely documentation. This, in turn, has helped us to improve delivery of quality care to residents and boost staff efficiency."
Richter has been excellent every step of the way. Each project has received special attention and expertise. Always timely in responding, always finishing before the deadline. We recommend them!"
Our experience with Richter was exceptional. They were instrumental in the success of our implementation of the PointClickCare® software and were able to provide that attention-to-detail needed on several additional projects. We are currently maintaining a relationship with Richter and hope to continue to work together in the future."
With Richter leading our PointClickCare® implementation project, we have enjoyed a very smooth and successful rollout of the clinical and financial modules of PointClickCare® at each of our three (3) campuses. Richter’s extensive knowledge of the software coupled with their industry experience and expertise allowed us to customize our system to reflect our mission, as well as meet our financial and clinical needs. They have become a trusted part of our team."
Celeste went above and beyond in all aspects of our training. She made the process very smooth and informative. In less than a month's time we completed configuration and implementation of full physician orders, MDS, Care Plans, UDA's and Electronic Med Pass. Whenever we had questions she would work with us to ensure that we had complete understanding of the why and how of the system."
Our Richter team is always professional, knowledgeable, a delight to work with and so very helpful with timely responses, fixes and customizations. It has been a very positive experience working with and learning from them."
I have worked with Celeste Rininger and the team at Richter Healthcare for clinical consulting services related to full implementation of PointClickCare®. We have found Celeste/The Richter folks to be professional, supportive and great to work with."
Celeste Rininger, our PointClickCare® partner, was an amazing resource for us. She briefed the ADRs on the Facility and some of their challenges and history. She patiently explained things to us during the tour and answered questions that the Facility wasn’t 100% sure of. It was very valuable to have her there."
Celeste Rininger, RN Clinical Consultant helped our organization tremendously! We had weekly meetings with Celeste during our PointClickCare® implementation roll out. Not only did she explain to us all the ins and outs of PCC in terms of MDS, but she also provided us guidance and best practice examples which helped us to help organize the work flow of our MDS coordinators. She is absolutely amazing!"
The Village at Marymount has worked with Richter for several years. We rely on their staff’s knowledge, guidance, timeliness and efficiencies of processes during the month. This has improved our monthly benchmarks internally and in the Rehabilitation and Long Term Care industry. We value our relationship with Richter and would recommend this company for revenue solutions."
Over the past several years, we have utilized Richter’s team of Medicaid Consultants lead by Candace Jones for assistance with ODM’s yearly bureau-level resolution process/Medicaid adjudications. Their thoroughness and expertise in this process has resulted in substantial savings for our organization. We highly recommend them."
The team at Richter has been a strong resource for us. They are accessible, knowledgeable and work with us to obtain optimum financial outcomes. It has been a great relationship. I am happy to recommend them."
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If further information is needed to support a claim, a facility will receive an additional documentation request (ADR). The medical record documentation that the facility submits to the requesting par...
Since implementation of the Patient Driven Payment Model (PDPM), the Centers for Medicare and Medicaid Services (CMS) has reported that the model is not budget neutral as they had originally planned. ...
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