banner_image

blogQuestion: In PointClickCare® POC can we select more than one response per question at a time for any task? Answer: No, currently only one response can be selected per task question in POC.

Read Article
October 26, 2015
By Richter

blogThis time of the year is an ideal time to review the manner by which the facility’s Resident Trust or Personal Needs accounts are being managed. The Resident Trust is usually the most common way that an employee can embezzle as it is often the least regulated and monitored...

Read Article
October 26, 2015
By Richter

blogAdmissions is not a person. Admissions is not a department. Admissions is a process. With an increasing regulatory environment and scrutiny by payers regarding claims submitted, it is ever important for Skilled Nursing Facilities (SNFs) to have a structured Admissions process. A structured Admissions process is fundamental to successful...

Read Article
October 26, 2015
By Richter

blogQuestion: We have admitted a resident with insurance as their payer, and I need to complete the Admission MDS. However, I also need to get a RUG for the insurance billing, but I am being told I should not combine the assessments because they are only being used for insurance. Answer:...

Read Article
October 26, 2015
By Richter

blogQuestion: We have to gather specific data regarding our Medicare Part A revenue for our Medicare Cost Report. What report could I run in PointClickCare® to show this information? Answer: You can create your own “custom report” for this by first creating the “account group” and lower “subgroups,” similar...

Read Article
October 26, 2015
By Richter

blogQuestion: How Can I Be More Efficient With GL Monthly Processes? Answer: One way to be more efficient is to use “recurring templates” when entering journal entries. Standard journal entries can be imported using a template or a template can be created within your database for your recurring entries....

Read Article
October 26, 2015
By Richter

blogQuestion: Do you understand certification and recertification? Answer: There is no form that I know of, that holds as much power over payment/claims approval as the Certification and Recertification (referred to hereafter as cert/recert). Most persons do not understand that unlike most other forms or claim issues, this form...

Read Article
October 26, 2015
By Richter

blogQuestion: When should we use a promissory note for AR collections? Answer: A promissory note can be added to the Collections Module letter templates and generated for an individual resident when they have agreed to a payment plan with the facility. Facilities should check with their legal counsel regarding the proper...

Read Article
October 26, 2015
By Richter

blogQuestion: What kinds of presentations work best for Family Nights? Answer: The list of potential topics is endless but you might want to try a mix of both social and educational. “How to plan for Medicaid” Invite your caseworker, an Elder Law attorney, the Office on Aging, etc. to provide...

Read Article
October 26, 2015
By Richter

blogQuestion: What is IRM? Answer: IRM is the Inquiry Referral Management module. Facilities can document intake calls from local referral sources and/or families, including specific resident care needs. The IRM module also includes tools for planning marketing events with their associated costs for advertising. The IRM includes mail merge features...

Read Article
October 26, 2015
By Richter

  • Effective April 1, 2020 the ICD-10 code for COVID-19 is U07.1 | Richter
    IMPORTANT: This code is NOT retroactive.  If you have a resident/patient with COVID-9 prior to Aril 1, 2019 please see the guidance below.
  • Court’s “Observation Status” Designation Decision | Medicare Consulting Services | Richter
    In a groundbreaking decision, a federal appeals court ruled that certain hospital patients now have the right to appeal “observation status” designations and potentially change their hospital observation status to inpatient status. This, in turn, could save patients large out-of-pocket expenses, streamline their ability to access Medicare-covered long-term care services and increase demand for those […]
  • CDC Updated Adult Immunization Schedule
    CDC Approves Updated Adult Immunization Schedule – What You Need to Know In late 2019, the Centers for Disease Control and Prevention’s (CDC’s) Advisory Committee on Immunization Practices (ACIP) voted to approve the Recommended Adult Immunization Schedule for Ages 19 Years or Older for the U.S. beginning in 2020. The CDC vaccine schedule summarizes the […]
Archives
  • Effective April 1, 2020 the ICD-10 code for COVID-19 is U07.1 | Richter
    IMPORTANT: This code is NOT retroactive.  If you have a resident/patient with COVID-9 prior to Aril 1, 2019 please see the guidance below.
  • Court’s “Observation Status” Designation Decision | Medicare Consulting Services | Richter
    In a groundbreaking decision, a federal appeals court ruled that certain hospital patients now have the right to appeal “observation status” designations and potentially change their hospital observation status to inpatient status. This, in turn, could save patients large out-of-pocket expenses, streamline their ability to access Medicare-covered long-term care services and increase demand for those […]
  • CDC Updated Adult Immunization Schedule
    CDC Approves Updated Adult Immunization Schedule – What You Need to Know In late 2019, the Centers for Disease Control and Prevention’s (CDC’s) Advisory Committee on Immunization Practices (ACIP) voted to approve the Recommended Adult Immunization Schedule for Ages 19 Years or Older for the U.S. beginning in 2020. The CDC vaccine schedule summarizes the […]
  • COVID-19 Reported in Washington Long-Term Care Facility. Preparation is key
    The first case of COVID-19 in a nursing home was identified this weekend in Washington state, when a resident and health care worker tested presumptive-positive. All SNF’s should ready themselves for a possible outbreak in their facility and/or their community. This will include planning, surveillance, staffing, and logistics. Make sure your facility and staff are […]
  • Down to the Wire: Preparing for Windows 7 End of Life
    It’s the ninth inning…the last minute of play in the third period…we have 30 seconds left in the fourth quarter… Hopefully, these sports analogies speak for themselves—we don’t have much time left to deal with and prepare for Windows 7 “end of life.” In January 2020, Microsoft, the maker of the Windows 7 operating system, […]