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blogQuestion: In PointClickCare® POC can we select more than one response per question at a time for any task? Answer: No, currently only one response can be selected per task question in POC.

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October 26, 2015
By Richter

blogThis time of the year is an ideal time to review the manner by which the facility’s Resident Trust or Personal Needs accounts are being managed. The Resident Trust is usually the most common way that an employee can embezzle as it is often the least regulated and monitored...

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October 26, 2015
By Richter

blogAdmissions is not a person. Admissions is not a department. Admissions is a process. With an increasing regulatory environment and scrutiny by payers regarding claims submitted, it is ever important for Skilled Nursing Facilities (SNFs) to have a structured Admissions process. A structured Admissions process is fundamental to successful...

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October 26, 2015
By Richter

blogQuestion: We have admitted a resident with insurance as their payer, and I need to complete the Admission MDS. However, I also need to get a RUG for the insurance billing, but I am being told I should not combine the assessments because they are only being used for insurance. Answer:...

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October 26, 2015
By Richter

blogQuestion: We have to gather specific data regarding our Medicare Part A revenue for our Medicare Cost Report. What report could I run in PointClickCare® to show this information? Answer: You can create your own “custom report” for this by first creating the “account group” and lower “subgroups,” similar...

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October 26, 2015
By Richter

blogQuestion: How Can I Be More Efficient With GL Monthly Processes? Answer: One way to be more efficient is to use “recurring templates” when entering journal entries. Standard journal entries can be imported using a template or a template can be created within your database for your recurring entries....

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October 26, 2015
By Richter

blogQuestion: Do you understand certification and recertification? Answer: There is no form that I know of, that holds as much power over payment/claims approval as the Certification and Recertification (referred to hereafter as cert/recert). Most persons do not understand that unlike most other forms or claim issues, this form...

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October 26, 2015
By Richter

blogQuestion: When should we use a promissory note for AR collections? Answer: A promissory note can be added to the Collections Module letter templates and generated for an individual resident when they have agreed to a payment plan with the facility. Facilities should check with their legal counsel regarding the proper...

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October 26, 2015
By Richter

blogQuestion: What kinds of presentations work best for Family Nights? Answer: The list of potential topics is endless but you might want to try a mix of both social and educational. “How to plan for Medicaid” Invite your caseworker, an Elder Law attorney, the Office on Aging, etc. to provide...

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October 26, 2015
By Richter

blogQuestion: What is IRM? Answer: IRM is the Inquiry Referral Management module. Facilities can document intake calls from local referral sources and/or families, including specific resident care needs. The IRM module also includes tools for planning marketing events with their associated costs for advertising. The IRM includes mail merge features...

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October 26, 2015
By Richter

  • Strategies for Managing Your Facility's Five-Star Staffing Measure
    This blog is co-authored by Jennifer Leatherbarrow, RN BSN RAC-CT IPCO QCP CIC, Manager of Clinical Consulting Services with Richter, and David LeCours, National Director of CareerStaff Unlimited Considerable research supports the direct relationship between nursing home staffing levels and resident outcomes.  Research also has found a clear association between nurse staffing ratios and nursing […]
  • Understanding PDPM from a Therapist's Perspective
    Extra…extra…read all about it: Therapists are being laid off across the nation! Despite the alarming nature of this fictitious headline, the truth is, not all therapy companies have elected to cut staff in light of PDPM. Yes, it is true—incentives for reimbursement have realigned under PDPM. The new payment model no longer gears reimbursement toward […]
  • What Your LTPAC Should Do About Medicare Advantage Plans Under PDPM
    In the months leading up to October 1, 2019, providers across the long-term post-acute care (LTPAC) spectrum have been very busy preparing for PDPM for Medicare A residents. We at Richter have as well, as we’ve been training, updating software, adjusting processes and planning our strategy for the biggest change in reimbursement in over 20 […]
Archives
  • Strategies for Managing Your Facility's Five-Star Staffing Measure
    This blog is co-authored by Jennifer Leatherbarrow, RN BSN RAC-CT IPCO QCP CIC, Manager of Clinical Consulting Services with Richter, and David LeCours, National Director of CareerStaff Unlimited Considerable research supports the direct relationship between nursing home staffing levels and resident outcomes.  Research also has found a clear association between nurse staffing ratios and nursing […]
  • Understanding PDPM from a Therapist's Perspective
    Extra…extra…read all about it: Therapists are being laid off across the nation! Despite the alarming nature of this fictitious headline, the truth is, not all therapy companies have elected to cut staff in light of PDPM. Yes, it is true—incentives for reimbursement have realigned under PDPM. The new payment model no longer gears reimbursement toward […]
  • What Your LTPAC Should Do About Medicare Advantage Plans Under PDPM
    In the months leading up to October 1, 2019, providers across the long-term post-acute care (LTPAC) spectrum have been very busy preparing for PDPM for Medicare A residents. We at Richter have as well, as we’ve been training, updating software, adjusting processes and planning our strategy for the biggest change in reimbursement in over 20 […]
  • RAI Updates for October 1, 2019 Finally Released: Things You Need to Know
    The final RAI Manual for October 1, 2019 was released on September 18. The good news is that there are no surprises! I have to say I was really happy with the examples that have been added throughout the various sections. This was definitely a much needed update. I have highlighted below the items I […]
  • RICHTER APPOINTS KENNETH VOLL, RHIT, AS DIRECTOR OF REVENUE CYCLE MANAGEMENT
    Richter is pleased to announce the appointment of Kenneth Voll, RHIT, as Director of Revenue Cycle Management. In this position, Ken is responsible for overseeing Richter’s global revenue cycle management process and evaluating its impact on clients and staff through process improvement, relationship management and revenue cycle metrics. Richter’s customized revenue cycle management solutions are […]