banner_image
Ask the Experts: PointClickCare®: When to Use a Promissory Note for AR Collections
blog

Question: When should we use a promissory note for AR collections?

Answer: A promissory note can be added to the Collections Module letter templates and generated for an individual resident when they have agreed to a payment plan with the facility. Facilities should check with their legal counsel regarding the proper use, format and terminology for any collection type documents.

October 26, 2015
By Richter

  • 6 Steps to Reduce Harm in Nursing Homes
    In December 2018, the Centers for Medicare & Medicaid Services (CMS) and the Medicare Quality Innovation Network-Quality Improvement Organizations (QIN-QIOs) released the All Cause Harm Prevention in Nursing Homes Change Package, which was developed as a means to help prevent harm (i.e., adverse events, abuse, and neglect) for nursing home residents. The intended audience of this piece […]
  • Understanding How Functional Score Works Under PDPM
    In 1775, the chant of the day was “The Redcoats are coming! The Redcoats are coming!” Fast-forward to 2019 and in the realm of skilled nursing providers, the popular refrain is “PDPM is coming! PDPM is coming!” 
  • Understanding Diagnosis Coding Under the New Payment Driven Patient Care (PDPM) Model
    The new Medicare fee-for-service reimbursement model known as Patient Driven Payment Model (PDPM) will drastically change how reimbursement will be determined. In the past, the Resource Utilization Groups (RUG-IV) have determined reimbursement, in which the amount of therapy a resident received played a significant part in the amount of reimbursement the facility received for that […]
Archives
  • 6 Steps to Reduce Harm in Nursing Homes
    In December 2018, the Centers for Medicare & Medicaid Services (CMS) and the Medicare Quality Innovation Network-Quality Improvement Organizations (QIN-QIOs) released the All Cause Harm Prevention in Nursing Homes Change Package, which was developed as a means to help prevent harm (i.e., adverse events, abuse, and neglect) for nursing home residents. The intended audience of this piece […]
  • Understanding How Functional Score Works Under PDPM
    In 1775, the chant of the day was “The Redcoats are coming! The Redcoats are coming!” Fast-forward to 2019 and in the realm of skilled nursing providers, the popular refrain is “PDPM is coming! PDPM is coming!” 
  • Understanding Diagnosis Coding Under the New Payment Driven Patient Care (PDPM) Model
    The new Medicare fee-for-service reimbursement model known as Patient Driven Payment Model (PDPM) will drastically change how reimbursement will be determined. In the past, the Resource Utilization Groups (RUG-IV) have determined reimbursement, in which the amount of therapy a resident received played a significant part in the amount of reimbursement the facility received for that […]
  • Tips on Choosing Diagnoses for the LTPAC Resident Stay
    Trepidation, fear and confusion have all been experienced by minimum data set (MDS) coordinators and staff alike at various long-term post-acute care (LTPAC) facilities regarding selecting and/or having to code diagnosis for residents—especially upon admission. Some common questions include: “What do I choose?” “How do I know if it is the correct primary or admitting […]
  • Understanding the CMS Requirements of Participation Past and Future
    Note: This is the first blog in our multi-part blog series on the CMS Requirements of Participation. Did you know that one in three long-term post-acute care (LTPAC) residents is harmed by an adverse event within 35 days of their stay? Indeed, it is true, and the statistics from the Office of Inspector General don’t […]