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Ask the Experts: PointClickCare®: When to Use a Promissory Note for AR Collections
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Question: When should we use a promissory note for AR collections?

Answer: A promissory note can be added to the Collections Module letter templates and generated for an individual resident when they have agreed to a payment plan with the facility. Facilities should check with their legal counsel regarding the proper use, format and terminology for any collection type documents.

October 26, 2015
By Richter

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