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Ask the Experts: IRM in PointClickCare®
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Question: What is IRM?

Answer: IRM is the Inquiry Referral Management module. Facilities can document intake calls from local referral sources and/or families, including specific resident care needs. The IRM module also includes tools for planning marketing events with their associated costs for advertising. The IRM includes mail merge features to notify prospective residents of upcoming center events or news.

October 26, 2015
By Richter

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  • How the New Medicare-Medicaid Crossover Change Will Affect Your LTPAC’s Financial Statements
    This past April, the Centers for Medicaid and Medicare Services (CMS) issued guidance on how crossover bad debts are to be recorded within the income statement. Typically, these amounts are written off to a contractual allowance revenue account. With this new guidance, these unpaid amounts for Medicare-Medicaid crossover claims must correctly be classified to a […]
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